26/09/2020

CEO Reed Hastings says Q4 US subscriber numbers have been affected by new competitors and price hikes.

For years, Netflix executives have been asked about competition from long-standing competitors like HBO and from new entrants into the subscription video market, like Amazon.
And for years, Netflix executives answered with a variation on a theme: Theres plenty of room for everybody. Well keep growing. And they did.
Today, now that the streaming wars have really started, its a different story: Netflix just posted meager numbers for its US subscriber growth lower than the modest numbers Netflix had told Wall Street it expected to hit and said that some of the miss might come from … pressure from new competitors.
For the record: Those new competitors would be Disney, which launched its Disney+ streaming service in November and promptly announced it had signed up 10 million subscribers in a day; and Apple, which also launched its Apple TV+ service in November but hasnt provided any information about how that launch went.
Those launches, Netflix says, may have cut into its growth: Netflix had told investors it expected to sign up 600,000 new subscribers in the last three months of 2019, but in reality it only landed 420,000.
Then again, who knows? It may also have been price hikes the company rolled out last year, says CEO Reed Hastings, in the written equivalent of a shrug: Our low membership growth in [the US and Canada] is probably due to our recent price changes and to US competitive launches.
The flip side: Netflix posted gangbuster numbers for its growth in the rest of the world where Disney isnt really competing yet and where Netflix is now primarily focused. Netflix added 8.3 million subscribers outside of the US, way above the 7 million it had projected.
And that mixed result seems to have calmed Netflix investors, who love to crash in and out of the stock for just about any reason at all. Netflix stock has barely moved since the company put out its results this afternoon.
Still, its significant that Netflix not only acknowledged the elephants in the room the big-budget marketing blitzes from two very big new competitors, and the competition theyre about to see as HBO Max and NBCs Peacock launch later this spring but that it also acknowledged that having elephants in the room might not be ideal.
You can also expect to hear a lot more about that in the years to come. Which is why Netflix also took pains to tell investors that it thinks its going to be just fine, even as Disney sends Baby Yoda their way, and Apple sends Reese Witherspoon and Jennifer Aniston.
Heres a Google Trends chart Netflix included in their quarterly shareholders letter, which is supposed to illustrate how much more interested global audiences are in The Witcher a swords and sorcery show that launched late last year that Netflix says will be its biggest season one series ever, with 76 million people watching in the first week than in Disneys The Mandalorian, Apples The Morning Show, and Amazon Prime Videos Jack Ryan:
Message from Netflix: We made a show that got very, very little hype except on our own home screen and its a giant hit around the world. Well be fine.
Then again, thats a global look, which Netflix says is fair because it competes around the world with Amazon and Apple. But if you run the same comparison in the US, things look much closer. We did that here, so you dont have to:
To sum up: Netflix has new competition, especially in the US, and that may have cut into its business. But Netflixs big growth plans are all outside the US, where it doesnt compete with Disney yet. So this one is way, way too early to call.
Heres what that growth looks like in each region: