Complaints over tracker mortgages, insurance policies and customer credit records all feature in the latest report from the Financial Services and Pensions Ombudsman published today.
It details 180 legally binding decisions issued between January and May of this year.
Tracker mortgages continue to feature strongly in complaints made to the Financial Services and Pensions Ombudsman.
In the report, which covers the period from January to May, several cases are cited where banks have had to compensate customers thousands of euro for failing to offer tracker rates.
Ombudsman Ger Deering notes that almost 7,000 customers across a number of banks will benefit from the decisions his Office has taken.
He also highlights recurring problems with customer credit reports.
In cases where incorrect information on a customer is recorded, his Office has found that some institutions have been slow to correct their mistakes.
He also advises consumers to inform themselves about what information is held about them on credit databases.
More Stories
US star Megan Rapinoe tells BBC Sport about how taking a knee jeopardised her international career, and what the future holds for women’s football.
Australia’s corporate watchdog is in limbo as the Morrison government awaits the Thom review before deciding the fate of both ASIC and its chairman, James Shipton.
Researchers at Columbia Engineering found that alkali metal additives, such as potassium ions, can prevent lit